FAQ


What is the Gem?

A tiny prototype-to-production platform for wearable and IoT products.

A complete hardware and software development kit

A Gem is a tiny computer with sensors (The “Red Amber” Gem has integrated 9-Axis motion sensors)

When you get the Gem, you get access to real time data from the sensors with just a few lines of code, powerful software libraries and tools to help you create quickly, source code for demo apps, 3D blueprints and designs for accessories and more.

How to use the Gem? (how to turn it on? what do the LEDs mean?)

You can see the quick start guide for info on the Gem, Leds, state: Quick Start Guide

Hi-Res image is available here:
Quick Start Guide – HiRes

How to start developing for the Gem?

You can go to Quick Start, get the SDK and follow the tutorial for the platform of your choice

What languages/platforms are supported?

Currently we’re providing for the following:

Operating systems: Android(Java), Windows (C#), Windows (C++). iOS (Objective-C / Swift) .
Plugins: Unity (Windows, Android, iOS-coming soon)

C++ library for creating wrappers (e.g. Unreal, Python, Matlab..)

What’s the battery life like?

Approximately one week in sleep mode and 6 hours in active mode

How do I charge my Gem?

Make sure the Gem is turned on (Gem is facing Up switch is to the Right) – Connect the USB power cable; A green LED should be lit when the Gem is charging.

Can I supply the Gem with external power source?

Yes, you must dismount the battery and connect external source to its pins. Possible voltage range is 3V-4.5V. “+” and “-” are marked on the board

How do I update my firmware?

We offer Over-The-Air firmware updates (The ability to wirelessly update the Gem from your Android device).

What apps are available?

We offer demo apps and samples to let you experience the power of the Gem and the source code to help you get started quickly
Some examples are: Games in VR with a sword or a wheel, Medical Smart Shoe tracking application.

What devices is the Gem compatible with?

Generally it’s any device that supports BLE (Bluetooth 4.x) and runs on one of the platforms we support.

The Gem can connect to a Windows, iOS or Android device with a Bluetooth Smart (4.x low energy)connection.
Visit your device manufacturer’s website to find out if your device is compatible.

Device Compatibility:

Windows

Windows 8.1 and above.

iOS

iOS 7.0 and higher for the following devices

iPad 3rd generation and newer

iPad Air 1st generation and newer

iPhone 4s and newer

iPod Touch 5th generation

iPad Mini 1st and newer

Android

Android 4.3 (Jelly Bean) and up

Device must have Bluetooth radio that supports BLE (Bluetooth 4.x)

Is the Gem shipping internationally?

Yes. We ship worldwide and already have satisfied Gem developers in several countries around the globe

When will I get my Gem?

Red Amber Gems usually ship soon as you order, time for delivery is around 2-4 weeks using postal service, we will offer expedited shipments soon.